Clean Planet Wellness does not currently offer refunds or returns. If there is an issue with a product or delivery, please contact us at cleanplanetwellness@gmail.com or (571) 249-3729 for assistance.
Privacy Policy
Effective Date: 6/1/2024
1. Introduction
Clean Planet Wellness operates cleanplanetwellness.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from our customers, how we use this information, and the measures we take to protect it.
2. Information We Collect
We collect only the information necessary to fulfill your orders and provide you with the best possible shopping experience. This information includes:
- Name
- Shipping Address
- Email Address
- Phone Number
- Payment Information (processed through secure third-party payment processors)
3. How We Use Your Information
The information we collect is used solely for the purpose of processing and fulfilling your orders. Specifically, we use your information to:
- Process your orders and payments
- Ship your orders to the specified address
- Communicate with you regarding your orders
4. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill your orders. Once your order is completed, we will retain your information for a period of 30 days to address any potential issues or inquiries related to your order. After 30 days, all personal information related to your order will be permanently deleted from our systems.
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a secure payment gateway provider and are not stored or processed on our servers.
7. Your Rights
You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at cleanplanetwellness@gmail.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.
Need more help?
For any other questions, contact us at cleanplanetwellness@gmail.com or (571) 249-3729 where we can assist you